Our priority remains the health and safety of our employees and customers. The GCP business continuity team is closely monitoring all company operations and taking account of relevant guidance from national and international authorities and public health organizations issued in response to the COVID-19 pandemic.
If you have any questions about plant operations, please contact your sales rep or email GCP_NA@info.gcpat.com.
March 20, 2020
To our valued customers,
The outbreak of the new coronavirus (“COVID-19”) has impacted businesses worldwide. We want to assure you that GCP Applied Technologies remains focused on the health of our employees and customers.
For the safety of all, we are committed to following strict Centers for Disease Control and Prevention and World Health Organization guidelines. GCP employees who have job functions that can be performed remotely are productively doing so. Our team is monitoring the situation daily and taking all appropriate precautions. We will continue to share communications as this situation unfolds.
We are open for business.
GCP has activated its business continuity team of senior procurement, supply chain and operations executives. This team is coordinating closely across our entire organization to help us remain responsive to this evolving situation and to your needs. GCP has a strong presence in the regions we serve, and our operations group has been focused diligently on our inventory levels in order to help offset potential supply issues should they arise.
Updates as of March 20, 2020, 6pm ET:
- The Governor of California has issued a shelter-in-place order. As of today, our Los Angeles and Santa Ana plants and Stockton warehouse can remain open.
- Illinois has issued a shelter in place order that is reported to apply to all “non-essential business”, as did the California order.
- As the text of the actual order has not been issued, we cannot yet confirm whether it will impact our Illinois operations or facilities.
- We are monitoring and will update when further information become available.
We have numerous contingency plans in place to address business continuity as well as unforeseen emergencies. Obviously, there are many things that are out of our control at this time. Our goal is to minimize disruption to customers as much as possible. If you have a question or concern, please contact your sales representative or account manager directly. Thank you for your understanding and be safe.
Here for you.
Our sales and customer service teams are working hard to support the needs of our customers. We recognize that many of our customers may want to arrange advance shipments of materials in anticipation of job site demands. We understand that need and will work with our customers to accommodate such requests where we can. We are here for you. Please reach out to your sales representative or customer service for the same level of service you have come to expect from us.
Specialty Building Materials: 1-866-333-3726
Specialty Construction Chemicals: 1-877-423-6491
This situation obviously continues to evolve quickly. We are taking appropriate steps to help manage risks and meet the needs of our customers and suppliers. We are committed to keeping you informed as we all work together to address these unprecedented events.
On behalf of our employees around the world, I wish you and your family good health.
President and CEO